TariffX.ai - Privacy Policy

TariffX.ai ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share information when you use our website, products, and services.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you register for an account, subscribe to our newsletter, or contact our support team, we may collect your name, email address, password, and company information.
• Payment Information: If you purchase credits, our third-party payment processor (Stripe) collects your billing details, such as credit card information and billing address. We do not store full credit card numbers on our servers.
• Usage Data: We may use cookies and similar tracking technologies to collect information about how you interact with our website, including your IP address, browser type, device information, and pages visited.
• User Content: The product descriptions, HS codes, or other textual data you submit to our AI engine for classification or querying.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services (including AI model improvements, unless you opt-out).
• To process payments and manage user accounts.
• To communicate with you regarding updates, security alerts, or promotional offers.
• To analyze user behavior to fix bugs and improve the overall user experience.
• To comply with legal obligations.

3. How We Share Your Information

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• Service Providers: We share data with trusted third parties (such as Stripe for payments, OpenAI/Anthropic for AI processing, Supabase for database hosting, and Qdrant for vector search) to operate our platform.
• Legal Requirements: We may disclose your information if required by law, subpoena, or to protect our rights or the safety of others.
• Business Transfers: If TariffX.ai is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement robust, industry-standard security measures (including TLS/SSL encryption and secure cloud infrastructure) to protect your personal information against unauthorized access, alteration, or destruction. We regularly audit our security practices.

5. Your Rights & Choices

Depending on your location (e.g., GDPR in Europe, CCPA in California), you may have the right to:

• Access the personal information we hold about you.
• Request the correction or deletion of your data.
• Opt-out of marketing communications.
• Restrict or object to certain processing activities.

To exercise these rights, please contact us at the email provided below.

6. Cookies & Tracking Technologies

We use cookies to keep you logged in and understand your site usage. You can manage cookie preferences through your browser settings, though disabling some cookies may affect website functionality.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this document indicates when changes were made. Your continued use of the service after such changes constitutes your acceptance of the new policy.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at: op@tariffx.ai